小象 x-elephant，出海品牌专属的 AI 客服机器人

小象 x-elephant
出海品牌专属的
AI 客服机器人

小象AI-Bot支持学习图文、视频知识，7*24 全天在线，以多国语言秒级响应客户咨询，可独立解答 80% 客户咨询。

申请体验

iam trying to register my machine. but for some reason it is not being recognize by my wifi

AI thinking

I understand you're having trouble registering your machine because it's not being recognized by your Wi-Fi. Could you please provide the model of your engraver? This will help us better understand and address the issue.

i believe it is a1

AI thinking

Thank you for providing the model. Here are the steps to troubleshoot the issue of your A1 not being recognized by Wi-Fi:

### Troubleshoot "XCS Can't Find xTool S1 Through Wi-Fi"

1. **Check Wi-Fi Connection:**

- Ensure your Wi-Fi network is working properly and that your computer is connected to the same network you want to connect your xTool S1 to.

2. **Restart Devices:**

- Restart both your xTool S1 and your Wi-Fi router.

3. **Update Firmware:**

- Make sure the firmware of your xTool S1 is up-to-date. You can follow the firmware upgrade guide [here](#1076.md).

4. **Check Wi-Fi Module:**

- Ensure the Wi-Fi module is properly installed and functioning. You can try reconnecting it.

5. **Network Settings:**

- Ensure there are no network restrictions or firewalls blocking the connection.

6. **XCS Software:**

- Make sure your XCS software is up-to-date.

If you continue to experience issues, you can refer to the detailed troubleshooting guide for Wi-Fi connection problems with xTool S1 [here](https://support.xtool.com/article/1105?from=xTool%20S1&url=%2Fproduct%2F24).

If you have any further questions or need additional assistance, feel free to contact us at [support@xtool.com](mailto:support@xtool.com).

iam trying to register my machine. but for some reason it is not being recognize by my wifi

AI thinking

i believe it is a1

AI thinking

Thank you for providing the model. Here are the steps to troubleshoot the issue of your A1 not being recognized by Wi-Fi:

### Troubleshoot "XCS Can't Find xTool S1 Through Wi-Fi"

1. **Check Wi-Fi Connection:**

- Ensure your Wi-Fi network is working properly and that your computer is connected to the same network you want to connect your xTool S1 to.

2. **Restart Devices:**

- Restart both your xTool S1 and your Wi-Fi router.

3. **Update Firmware:**

- Make sure the firmware of your xTool S1 is up-to-date. You can follow the firmware upgrade guide [here](#1076.md).

4. **Check Wi-Fi Module:**

- Ensure the Wi-Fi module is properly installed and functioning. You can try reconnecting it.

5. **Network Settings:**

- Ensure there are no network restrictions or firewalls blocking the connection.

6. **XCS Software:**

- Make sure your XCS software is up-to-date.

If you have any further questions or need additional assistance, feel free to contact us at [support@xtool.com](mailto:support@xtool.com).

Como usar?

Bagaimana cara mencobanya?

FEATURES

更好的客户体验

多类知识，快速学习

小象能够理解企业知识库中的文本、图片和视频生成准确答案，还能结合历史对话不断进化，确保快速准确地响应客户咨询

自主学习历史对话，可对AI回复失败的问题再次训练，用得越多越智能

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得益于先进的自研AI算法引擎，轻松应对表达含糊、拼写错误、多意图混杂等多种挑战

7*24，即时响应

7*24 全天在线以多国语言秒级响应客户咨询

独立解决，省心省力

经实践验证，小象可独立解答 80% 客户咨询，让人工客服摆脱重复任务，极大提升工作效率

AI 解决

人工解决

80%

人工配合，默契无间

若客户发起退款、换货等复杂敏感的咨询，小象可无缝连接您的人工客服，并在会话转交前，对客户收集必要信息以缩短响应时间

Lucy

Lucy@gmail.com

product inquiry

Lucy

Lucy@gmail.com

product inquiry

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一键安装，自动学习商品详情页、促销活动页等。

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多种问题解答：产品推荐，产品对比，参数咨询...

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Web 插件

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支持出海品牌业务规模 100 亿+

客户体验中心智能服务组

“无论售前还是售后，小象的表现都超出预期，现在很放心把各场景都交给它。

我们算了一下，响应时间缩短了约30倍，工单成本降低20倍，希望能够扩展到更多工作应用！”

“无论售前还是售后，小象的表现都超出预期，现在很放心把各场景都交给它。

我们算了一下，响应时间缩短了约30倍，工单成本降低20倍，希望能够扩展到更多工作应用！”

READY?

小象 x-elephant，出海品牌专属的 AI 客服机器人