Meet x-elephant
Meet x-elephant
Unleash the Power of AI,
Accelerate Global Growth
Unleash the Power of AI, Accelerate Global Growth
x-elephant leverages cutting-edge AI technology to rapidly learn and expertly handle customer inquiries, fostering satisfaction and trust, empowering your business to confidently enhance its international influence.
x-elephant leverages cutting-edge AI technology to rapidly learn and expertly handle customer inquiries, fostering satisfaction and trust, empowering your business to confidently enhance its international influence.
x-elephant
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x-elephant
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CHALLENGE
Gartner: the trend of self-service is rising.
Gartner: the trend of self-service is rising.
28% of all customers reported that they are most likely to quit trying to solve a problem with a product or service, rather than reach out to an agent for help, if they cannot find a solution themselves online.
38% of millennial and Gen Z customers responding to our survey expressed a "self-service or no service" mindset.
28% of all customers reported that they are most likely to quit trying to solve a problem with a product or service, rather than reach out to an agent for help, if they cannot find a solution themselves online.
38% of millennial and Gen Z customers responding to our survey expressed a "self-service or no service" mindset.
SOLUTION
SOLUTION
SOLUTION
Faster. Wider. Better.
Faster. Wider. Better.
Faster. Wider. Better.
Unlock the next level of self-service.
Unlock the next level of self-service.
Unlock the next level of self-service.
1.5x
1.5x
response speed
response speed
60%
60%
coverage
coverage
80%
80%
accuracy
accuracy
FEATURES
FEATURES
FEATURES
Tailored for global business
Tailored for global business
Just as you need.
Just as you need.
Just as you need.
At any time.
At any time.
Available 24/7/365, x-elephant is always on call to provide instant answers.
Available 24/7/365, x-elephant is always on call to provide instant answers.
Available 24/7/365, x-elephant is always on call to provide instant answers.
In any language.
Automatically respond in the user's preferred language, bridging the language gap.
Automatically respond in the user's preferred language, bridging the language gap.
Automatically respond in the user's preferred language, bridging the language gap.
With multimodal.
With multimodal.
Respond with text, images and videos for an awesome customer experience.
Respond with text, images and videos for an awesome customer experience.
Respond with text, images and videos for an awesome customer experience.
And excellent accuracy.
Provide answers grounded in your knowledge base, ensuring high accuracy and reliability.
Provide answers grounded in your knowledge base, ensuring high accuracy and reliability.
Provide answers grounded in your knowledge base, ensuring high accuracy and reliability.
Always imporving.
Autonomously learn from historical conversations, enabling the AI to become smarter over time.
Autonomously learn from historical conversations, enabling the AI to become smarter over time.
User demands, all in control.
User demands, all in control.
Automatically archive chat logs and leverage data analysis for valuable insights.
Automatically archive chat logs and leverage data analysis for valuable insights.
Knowledge maintenance, a breeze.
Seamlessly integrate existing knowledge and provide content optimization suggestions.
Seamlessly integrate existing knowledge and provide content optimization suggestions.
HOW IT WORKS
Get started in just three steps
Get started in just three steps
📑
Import Knowledge
Import Knowledge
Import knowledge such as FAQs, documents, videos, etc.
Import knowledge such as FAQs, documents, videos, etc.
📋
Copy the embedded code
Copy the embedded code
Copy and paste the code into your website, no coding required.
Copy and paste the code into your website, no coding required.
🚀
Launch!
Launch!
You can now use x-elephant on the website!
You can now use x-elephant on the website!
CUSTOMER VOICES
Early adopters are saying
I was impressed with several features:
The answers are all based on my knowledge base, which means they are highly relevant and reliable.
The clearer the question, the more accurate the answer. Plus, having video content adds an extra layer of satisfaction to the customer experience, boosting happiness and confidence in the service.
How well the system handles other challenging and complex issues is also surprising.
Alex Qiu
Co-Founder & Marketing, PowerWriter
The experience of receiving answers with videos is fantastic, and the system accurately pinpoints the relevant moments in the video! 👍
JamesVan
IT Manager, SigmaStar
I was impressed with several features:
The answers are all based on my knowledge base, which means they are highly relevant and reliable.
The clearer the question, the more accurate the answer. Plus, having video content adds an extra layer of satisfaction to the customer experience, boosting happiness and confidence in the service.
How well the system handles other challenging and complex issues is also surprising.
Alex Qiu
Co-Founder & Marketing, PowerWriter
The experience of receiving answers with videos is fantastic, and the system accurately pinpoints the relevant moments in the video! 👍
JamesVan
IT Manager, SigmaStar
I was impressed with several features:
The answers are all based on my knowledge base, which means they are highly relevant and reliable.
The clearer the question, the more accurate the answer. Plus, having video content adds an extra layer of satisfaction to the customer experience, boosting happiness and confidence in the service.
How well the system handles other challenging and complex issues is also surprising.
Alex Qiu
Co-Founder & Marketing, PowerWriter
The experience of receiving answers with videos is fantastic, and the system accurately pinpoints the relevant moments in the video! 👍
JamesVan
IT Manager, SigmaStar
READY?
Transform your customer service with x-elephant
CUSTOMER VOICES
Early adopters are saying
I was impressed with several features:
The answers are all based on my knowledge base, which means they are highly relevant and reliable.
The clearer the question, the more accurate the answer. Plus, having video content adds an extra layer of satisfaction to the customer experience, boosting happiness and confidence in the service.
How well the system handles other challenging and complex issues is also surprising.
Alex Qiu
Co-Founder & Marketing, PowerWriter
The experience of receiving answers with videos is fantastic, and the system accurately pinpoints the relevant moments in the video! 👍
JamesVan
IT Manager, SigmaStar
I was impressed with several features:
The answers are all based on my knowledge base, which means they are highly relevant and reliable.
The clearer the question, the more accurate the answer. Plus, having video content adds an extra layer of satisfaction to the customer experience, boosting happiness and confidence in the service.
How well the system handles other challenging and complex issues is also surprising.
Alex Qiu
Co-Founder & Marketing, PowerWriter
The experience of receiving answers with videos is fantastic, and the system accurately pinpoints the relevant moments in the video! 👍
JamesVan
IT Manager, SigmaStar
READY?
Transform your customer service with x-elephant
Contact Us
customer@unixyz.cn